Published
10th June 2021
Following the news article on 24th May the Fund has received the attached letter from the Prudential.
Please find the letter attached here and note that annual AVC statements are expected to be around 8 weeks late.
As noted previously, any member concerns should be raised directly with Prudential (contact details below).
Phone - 0345 600 0343
Email - AVC.Admin@prudential.co.uk (emailing should be done via Prudential’s secure email facility - visit https://www.pru.co.uk/contact-us/send-a-secure-email/ for more info)
Please note - Prudential have advised that their Direct Messaging facility (accessed via online accounts) may produce a quicker response than emailing.